Terms & conditions

Safety warning

Hackaball should not be operated in wet or damp outdoor conditions.
Do not subject Hackaball to violent impact or physical abuse. Attempting to puncture, stand on, violently kick, or hitting Hackaball with other objects can damage Hackaball and prevent it from working safely.


Hackaball’s jacket and shell are made of silicone rubber which can be recycled. Please check with local recycling services for environment-friendly recycling.

Do not dispose of the smart core of Hackaball in household waste. According to the European Guideline 2002/96/EC for Waste Electrical and Electronic Equipment, electronic devices that are no longer usable must be collected separately and disposed of in an environmentally correct manner. Please check with your local waste disposal services for environment-friendly disposal.

Battery Warning

Lithium Polymer batteries are extremely hazardous and liable to cause serious injuries to persons or property if not used correctly.

The user accepts liability for the use of a Lithium Polymer battery.

In the event of battery leakage, avoid the liquid coming into contact with skin and eyes. In case of contact with the skin, wash copiously with soap and water. In case of contact with the eyes, rinse copiously with cold water and consult a doctor.
If you notice a suspicious smell or noise or observe smoke around the charger, disconnect it immediately.
Non-compliance with the instructions below could result in gas being given off, fire, electric shock or an explosion.


Examine Hackaball regularly for damage to the cable, core or other parts. Never use a damaged charger or power adapter. Use only the supplied USB cable and powered USB port or charger rated at 5vDC 2A. If misused it can cause an electrical shock.

Never charge a leaky battery or one that has been damaged.

Do not charge the battery near flammable materials or on a flammable surface (carpet, wooden flooring, wooden furniture, etc.) or a conducting surface. Do not leave Hackaball unattended during charging.

Batteries are only to be charged under adult supervision.

Do not cover your product or its charger while the battery is charging. Recharge the battery at an ambient (room) temperature of between 0¼ and 40¼ C (32¼ to 104¼F).

This device complies with Part 15 of the FCC Rules.

Limited Warranty to Original Purchaser

Hackaball, as supplied and distributed by Hackaball Ltd., and delivered new, in the original carton to the original purchaser, is warranted by Hackaball Ltd. against manufacturing defects in materials and workmanship for a period of 1 year from the date of purchase by the original purchaser (Òwarranty periodÓ). This warranty will not apply where Hackaball has not been purchased as a consumer.

Hackaball Ltd. will repair or replace Hackaball, at our discretion and at no charge with new or reconditioned parts, if defects in materials and/or workmanship are found during the warranty period and on the condition that the defects have been notified to us within the warranty period.

If a defect arises, please contact us at support@hackaball.com to be provided with a Return Material Authorisation Request (RMA) number. Provide this number with your package when shipping. We do not accept returns without the RMA number. You will be responsible for all shipping costs.

Hackaball Ltd. does not warrant that the operation of Hackaball will be uninterrupted or error-free. Hackaball Ltd is not responsible for damage arising from failure to follow instructions relating to Hackaball’s use.

This warranty does not apply to:

  1. Damage caused by use with non-Hackaball products;
  2. Damage caused by accidents, misuse, abuse, neglect, misapplication, fire, water, lightning or other acts of nature; incorrect electrical line voltage, fluctuations or surges; damage caused by improper installation; product alteration or modification; improper or unauthorized repair; exterior finish or cosmetic damage; improper storage conditions;
  3. Damage or defects caused by operating Hackaball outside the intended uses described by Hackaball Ltd or arising from failure to follow any instructions for use of Hackaball;
  4. Defects caused by normal wear and tear or otherwise due to the normal aging of Hackaball.

The terms of this warranty do not affect your statutory rights.


This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

RF warning statement

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.